With nearly six years under our belt, we’re pleased to see that our guest book (which has been around since the very beginning) is almost completely full. We had such fun browsing and calling up the great memories that we decided to share some of our favorite comments with you. They’re as vivacious and sweet as they are sincere—like our Substance customers!
- Your store has a calming, comfortable feel, which shows in your clothes.—Laura
- Beautiful shop with beautiful people!—Patricia
- I love being in this storefront. I seem to come alive! The staff are one-of-a-kind—just like your Design Lab collections—creative and singular.—Michele
- Awesome concept put into practice!—Saima
- Extremely exquisite and eco-conscious.—Janelle
- Speechless! Thanks for empowering women.—Preston
- Very peaceful. Almost feels like I’m home.—Meghan
- You guys are always so kind and helpful. My favorite store in Columbus!—Bailey
As you can see, the feedback is invaluable to us. During slow moments at the store, we pore through the guestbook, honored that our friends have taken the time to write to us. And as the last page fills up, we celebrate the relationships we’ve forged over the years. But not to worry; there will be a new guest book to fill up! Locals, stop in and leave a note—we’d love to hear from you. (Out-of-towners can always email us or leave reviews on our website.) Let’s keep the conversation going! And if we’re lucky, we’ll have another batch of wonderful comments to share in a few years.







